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Technical Support

If you have questions about using the program, please call our program team at 314-977-4084. If we don’t answer the phone, please leave a message and we’ll call you back as soon as possible. You can also email us. Our staff will be able to:

  • Walk you through the program
  • Answer basic question regarding troubleshooting, unzipping, saving and running the program on your computer, and printing issues.
  • Assist with downloading the data into an Excel sheet
  • Answer your questions by phone and / or email.

Unfortunately, we will not be able to update your computer’s software or provide on-site support.

 
 
 
 
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